Santa Cruz SBDCAptos, CA

Adding Hospitality To Take Out ~ A Baker’s Dozen

Adding Hospitality To Take Out ~ A Baker’s Dozen

Monday, November 2, 2020 2:00pm to 3:00pm

Did you pivot your restaurant to take-out and are wondering how you can still “serve” your customer and deliver exceptional service?  Join us for an afternoon with Holly Stiel and learn some great ideas on how to put the Service back into the Service Industry.

Join Holly Stiel, Hospitality and Customer Service expert, for a Webinar for restaurant and food owners and managers as she shares her Baker’s Dozen ~ 13 Ideas on how to add Hospitality back into your Take Out and Delivery Service Models.
Holly, founder of Thank You Very Much, Inc., has worked with clients renowned for their distinctive service such as Disney, Nordstrom, AVEDA, American Express, and Hilton Hotels and Resorts.
During this Webinar, Holly will present ideas and use case studies to help you:

  • Add hospitality into your new take-out and delivery models (that you had either before or as a result of Covid 19.)
  • Approaches to serve your neighborhood and make them feel special.
  • Options to make your take-out service more personal and infuse a positive personality into your business.
  • Ways to add a little extra value to each bag.
  • Ensuring you have the basics in place.
  • Showcasing your business creatively.

Holly’s webinars are thought-provoking and uplifting and are recommended if you need to get a perspective adjustment or even if you need to get a little pep back in your step.


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As concerns continue about coronavirus (COVID-19), we’re here to help you navigate available resources, answer your business questions and be a trusted partner for your business
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Funded in part through a cooperative agreement with the U.S. Small Business Administration. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA or HSU Sponsored Programs Foundation.