“I would just like to start out by saying thank you for all your help you have provided for us. It has really helped us improve our company. Joy has been nothing short of perfect. We have loved working with her.”-
Cassidy’s Pizza is a well-loved family owned restaurant, serving the greater Watsonville community for more than 20 years. In those 20 years, Cassidy’s has steadily grown and is a proud employer for many local youth.
They faced some operational issues and were eager to improve their profit margins to retain their loyal employees. The business was started by Kimberly's father and needed to update their HR policies and procedures in order to be in compliance with current legislative requirements and to retain their employees in this tight job market.
A Santa Cruz SBDC business advisor worked with Kimberly, improving HR systems by defining hiring and firing practices, I-9 compliance, and updating the policies and procedures manuals.
Cassidy’s Pizza reported the retention of 33 jobs due the Santa Cruz SBDC's assistance.